Return Policy for Shirts, Sweatshirts & Costumes
We 100% guarantee that you will be delivered a brand new product (unless described as used) that will leave you feeling satisfied. We stand by our products, so if you decide that the item is not for you, simply follow the return instructions and return it to us. You can return your product for a refund for up to 30 days from the delivery date. You will never be charged a restocking fee for a return or exchange with us. Only merchandise in resalable condition (as determined by MyPartyShirt.com) will be refunded. The customer covers the cost of return shipping. Items that have been worn, washed/dried in a dryer, damaged, stained, contain pet or human hair, contain holes, have a strong smell or have the tag removed will not be refunded. All returned items become property of MyPartyShirt.com. The original shipping fee is not refundable unless you are mistakenly shipped the wrong item, or the item is defective upon arrival. If proof is sent and we deem necessary for the item to be returned to us your return shipping charges (USPS first class mail) will be reimbursed or a return shipping label will be provided. If a shipment to the customer is undeliverable for any reason, the customer is responsible for the shipping charges.
Return Policy for Masks, Wigs, Hats, Helmets & Props and all other Items
We 100% guarantee that you will be delivered a brand new product (unless described as used) that will leave you feeling satisfied.
The following items are non-returnable unless unopened or defective upon arrival: Masks, wigs, facial hair, hats, helmets, props, food, drinks, lip balm, socks and inflatable items.
All returned items become property of MyPartyShirt.com. The original shipping fee is not refundable unless you are mistakenly shipped the wrong item, or the item is defective upon arrival. If proof is sent and we deem necessary for the item to be returned to us your return shipping charges (USPS first class mail) will be reimbursed or a return shipping label will be provided. If a shipment to the customer is undeliverable for any reason, the customer is responsible for the shipping charges. Returns will not be accepted for merchandise that has been worn and/or is not in its original packaging.
All returned items become property of MyPartyShirt.com.
If you have any further questions regarding returns, please email customerservice@mypartyshirt.com or call 1-516-874-6525.
Please contact MyPartyShirt.com customer service immediately if an item has arrived damaged by emailing customerservice@mypartyshirt.com or calling 1-516-874-6525.